Health Information Services

The Health Information Services team is a group of health information management professionals and clerical staff who work in health centres in Southern Health-Santé Sud.

We comply with The Personal Health Information Act (PHIA), other related provincial legislation, and Southern Health-Santé Sud policies and procedures. We also follow health information management standards, guidelines and best practices.

Health records contain your personal health information which can include reports from care providers, test results, lab results, medication information and much more.

Health records can be paper, electronic or a combination of both.

The Health Information Services department also transforms health data into information that can be analyzed and used to improve patient care.

We are committed to maintaining the confidentiality of your information and ensuring your records are complete and accurate.

If you would like to request access to your personal health information related to a visit to a health centre, please complete the Request to Access Personal Health Information form and fax to the applicable Health Information Services listed below. To mail in your form, please send to the health centre you received care.

Fees may be charged for examining personal health information and for providing copies. The fees are as follows:

Individual*

Access request under PHIA $15.00 (copy fees applies for information more than 10 pages)
Dates of admission and discharge (written) $15.00
Dates of admission and discharge (verbal) No Charge
Proof of Birth (written or verbal) $15.00
Form Completion $15.00

*includes person permitted to exercise the rights of an individual

Copy Fees

Page (one-sided or two-sided print $0.50/page)

If your request is not related to a hospital visit or encounter, mail or fax your form to the program or service where you received care.

For information related to your visit to the laboratory or radiology department, including Computed Tomography (CT) scan or Magnetic Resonance Imaging (MRI) scan, contact Privacy and Security at Shared Health or eChart Manitoba.

Request to Access Personal Health Information Form

Request to Correct Personal Health Information Form

Consent to Disclose Personal Health Information Form